Business email is sensitive infrastructure. USMail treats it that way — with data ownership, auditability, and privacy as first principles.
All connections to USMail use TLS 1.3 — the most current and secure transport layer standard. Your mail never travels unprotected between clients, servers, or third-party services.
USMail is designed for GDPR compliance. Data residency controls, right to erasure, data processing transparency, and full compliance documentation are available to all customers.
Every action in your workspace is logged — who opened a conversation, who replied, who assigned it, and when. Complete operational visibility with no blind spots.
USMail infrastructure is built for reliability. We commit to 99.9% uptime on all plans, with enhanced SLA guarantees available for Enterprise customers.
Admins, agents, and viewers. Each team member sees exactly what they need — nothing more. No shared passwords, no accidental access to sensitive conversations.
Your data is yours. We do not use your email content for any purpose other than delivering your mail service. You can export or delete all data at any time.
We collect only what's necessary to operate the service. No behavioral tracking, no advertising, no data brokering.
We publish clear documentation on what data we store, how long we retain it, and who can access it. No hidden clauses.
Enterprise customers can request dedicated infrastructure. Your mail stack, isolated from other tenants, under your control.
Contact our security team directly or review our full documentation.